Key Responsibilities

Membership Recruitment and Sales

• Develop and execute targeted strategies to attract high-caliber members aligned with the club’s ethos.
• Identify and cultivate prospective members through research, outreach, and strategic partnerships with organizations, businesses, and community groups.
• Conduct membership presentations, tours, and consultations to prospective members, delivering a compelling value proposition.
• Host and participate in events and networking activities to promote the club and its membership offerings.

Community and Relationship Building

• Build and maintain strong relationships with members to enhance satisfaction and drive retention.
• Network with influential individuals and organizations to generate quality referrals and foster a robust community.
• Collaborate with internal teams to create and support member engagement initiatives, including events, meetups, and mixers.

Marketing and Branding

• Partner with the Marketing team to create and implement compelling campaigns that highlight the club’s unique features.
• Represent the club at industry events, trade shows, and community engagements, upholding its brand identity and values.
• Develop innovative marketing collateral and communication strategies to attract and retain members.

Data Analysis and Reporting

• Monitor membership trends, including recruitment and retention metrics, to inform strategy.
• Prepare regular reports on sales performance, membership growth, and market trends.
• Utilize CRM tools to maintain accurate records of membership data, sales activities, and campaign outcomes.

Strategy and Innovation

• Conduct market research to identify target demographics and trends in the luxury/social club industry.
• Contribute to the continuous improvement of membership processes and offerings.

Administrative Duties

• Maintain and update membership databases, ensuring accuracy and accessibility.
• Handle routine correspondence, inquiries, and follow-ups with members and prospective members.
• Prepare presentations, proposals, and reports for internal and external stakeholders.
• Ensure compliance with organizational policies and regulatory requirements in all operations.

Education:

• Bachelor’s degree in Business, Marketing, Communications, Hospitality, or a related field.

Experience:

• Minimum 5 years of experience in sales, business development, or membership management, preferably in luxury hospitality or private club settings.

Sales Acumen:

• Proven track record of meeting or exceeding sales targets and revenue goals.

Interpersonal Skills:

• Strong relationship-building, networking, and negotiation capabilities.

Technology:

• Proficiency in CRM systems and MS Office Suite; data-driven mindset.

Communication:

• Exceptional verbal and written communication skills with excellent presentation abilities.

• Goal-oriented and results-driven approach.
• Customer-focused with the ability to anticipate and meet member needs.
• Analytical mindset with strong strategic thinking abilities.
• Team-oriented and capable of leading collaborative initiatives.
• Deep understanding of the luxury market and the needs of affluent clientele.

• Flexibility to work evenings and weekends for networking events, member activities, and outreach initiatives.
• Comfortable working in a fast-paced, high-pressure environment.

This comprehensive role blends strategic sales efforts, community engagement, administrative tasks, and innovative outreach to drive the club's growth and ensure a vibrant member experience.